Count 1, 2, 3

So you know when someone says something to you and you are thinking ok I know I messed up but really do you have to say that?
Well that is how my morning started. Someone said something to me that I took personally and really the fact that I caught it was a good thing I think. However, I also thought why didn't anyone catch it before or did my predecessors know but kept quiet and now I am left with the mud on my hands.
Luckily I think the person at the other end of the line realized what they said and stopped from further criticism and provided a good solution. 
However, once the words were out the damage had been done. Did the person apologize? No. Will they? Probably if I confront them with how it felt. Will I confront them? I am trying to get the courage but not sure that I will. 
Interesting how a few words can affect an individual; which is why I think I have to learn once again watch what you say; and if I think I have offended someone or demoralized them I need to apologize quick!!I try I really do try to do and not too long I was denied the opportunity to explain something I said to apologize, clarify, and be forgiven see post Emotions - Energy in Motion.
Then if you have been the person who has been offended or demoralized be brave stand up and clarify things, yes that includes me (huge task for me) and if someone tries to clarify and apologize let them so you can both feel better.